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Training Services

Training Services

Mersat offers various Management System Training Services in Quality Management, Environmental Management, Occupational Health & Safety Management and Food Safety Management. Our skilled trainers will help you to understand various basic requirements of the standard & impart working knowledge on how these requirements can be interpreted to suit the organization’s processes, products, people & customers.

Mersat helps individuals and organizations to show commitment and competence with internationally recognized standards, through the education, evaluation and certification against internationally recognized competence requirements.

Why choose MERSAT as your Training provider

MERSAT offers wide range of certified courses in various sectors which will ensure highest level of quality in the respective field’s by our expertise trainers. MERSAT is always flexible with the client’s requirements since we value them the most.

Our resources comprises of world class trainer who are industry experts, quality training materials and sophisticated training room meeting the international standards and IRCA guidelines. We have designed our courses focusing on International guidelines requirements, client specific needs and flexibility with an understanding of corporate and commercial challenges.

Courses we provide

Awareness Training

Objectives

To create awareness within the organization regarding various basic requirements of the standard & impart working knowledge on how these requirements can be interpreted to suit the organization’s processes, products, people & customers.

Course Contents
  • Introduction to ISO 9001
  • Development & History
  • Family of ISO 9000 series of standards
  • Quality management principles
  • Basic requirements of ISO 9001 & its interpretation
  • Exercise
  • Course summary
Course Duration

Achievement

Upon Successful completion of the course a Certificate of "ISO 9001 QMS Certified Awareness Foundation Training Course" will be issued.

Objectives

To create awareness within the organization regarding various basic requirements of the standard & impart working knowledge on how these requirements can be interpreted to suit the organization’s processes, products, people & customers.

Course Contents
  • Introduction to the ISO 14000 Series of Standards
  • Planning Model for the ISO 14001 Specification
  • Environmental Management System Requirements
  • Environmental Policy
  • Environmental Planning
  • Implementation & Operation
  • Checking & Corrective Action
  • Compatibility of Environmental & Quality Management Systems
Course Duration

Achievement

Upon Successful completion of the course a Certificate of "ISO 14001 Certified Awareness Course" will be issued.

Objectives

ISO 45001 has a greater focus on increasing awareness of occupational health and safety risk. It provides a framework for organizations of any size and types, who wish to demonstrate they have an accredited and internationally agreed approach to managing their health and safety.

Course Contents

One day course giving an overview of an OHSMS and the requirements for implementation containing the following:

  • Why have an OHSMS
  • How an OHSMS can help
  • The registration process
  • Sources of help
  • Knowledge purpose of an OHSMS
  • The legislative framework relevant to an OHSMS
  • The purpose and intent of ISO 45001 series
  • Contents of ISO 45001
  • Determine the conformance of an ISO 45001
Course Duration

Achievement

Upon Successful completion of the course a Certificate of "ISO 45001 Certified Awareness Foundation Course" will be issued.

Objectives
  • Understand the concepts and requirements of ISO 22000
  • Understand national/international food safety legislation
  • Understand HACCP principles based on Codex Alimentarius
Course Contents

One day course giving an overview of an OHSMS and the requirements for implementation containing the following:

  • CODEX Principles
  • Auditor Certification and ISO/IEC 17024:2003
  • Purpose of a Food Safety Management System
  • Evolution of Food Safety Management Systems
  • Why Food Safety Management?
  • ISO 22000 Requirements
Course Duration

Achievement

Upon Successful completion of the course a Certificate of "ISO 22000 FSMS Certified Awareness Foundation Training Course" will be issued.

Internal Auditor Training

Objectives

Internal Auditor Training will give you an in-depth understanding how to conduct process-based internal audits based on Standard.

Course Contents
  • Quality Management Systems
  • Audit Findings
  • Managing an Audit Finding
  • Managing an Audit Program
  • Audit Planning and Presentation
  • Conducting Audit Activities
  • Preparing and Distributing Audit Report
  • Completing Audit and Conducting Follow Up
Course Duration

Achievement

Upon SUCCESSFUL completion of the course a Certificate of “ISO 9001 QMS Certified Internal Auditor Training” will be issued.

Objectives

Internal Auditor Training will give you an in-depth understanding how to conduct process-based internal audits based on Standard.

Course Contents
  • Interpreting ISO 14001
  • Auditing ISO14001 how to audit ISO 14001
  • ISO 14001 linkages and themes including: risk management, regulatory compliance, significant aspects, and views of interested parties, documentation and procedures.
  • Audit theory, tools and skills
Course Duration

Achievement

Successful attendees will receive a Training Certificate of “ ISO 14001 EMS Certified Internal Auditor”

Objectives

The adoption of an occupational health and safety management system (OH&S MS) is intended to enable an organization to improve its OH&S performance in the enhancement of health and safety at work, and to manage its OH&S risks.

Course Contents
  • Health and safety awareness
  • OH&S legislation and codes of practice
  • Structure and principles of the ISO 45001 specification
  • OH&S hazards and risk evaluation
  • Audit techniques, attributes and skills
  • NCRs and categorization
  • Corrective actions and effective follow-up programs
  • Accreditation and certification, Sources of information
Course Duration

Achievement

All delegates who successfully complete this course will be issued with a certificate of “ISO 45001 Certified Internal Auditor Training”

Internal Auditor Training

Objectives

Internal auditor training on Food Safety Management System has been designed to equip participants with the knowledge and skills needed to assess and report on the conformance and effective implementation of an Food Safety Management System (FSMS) to protect organizations from risk.

Course Contents

The ISO 22000 Internal Auditor course covers all of the key topics which include

  • The concepts of auditing
  • ISO 22000 clauses and requirements
  • People skills for auditing
  • Planning, performing and reporting for auditing
  • Plan an effective audit
  • Perform an audit using best practice techniques
  • Report the results of the audit
Course Duration

Achievement

Upon SUCCESSFUL completion of the course a Certificate of “ISO 22000 FSMS Certified Internal Auditor Training” will be issued.

Lead Auditor Training

Objectives

Receive concentrated and comprehensive training in the theory and practice of auditing a Quality Management Systems (QMSs) based on ISO 9001. Gain a practical understanding of the responsibilities of a quality auditor, and the techniques and methodologies required to effectively audit a QMS.

Course Contents
  • ISO 9001 Overview
  • Managing an Audit Program
  • Audit planning and preparation
  • Performing the Audit
  • Reporting Audit Outcomes
  • Quality Management Systems Rigors
  • Quality Management Concepts
  • Context of an organization
  • Leadership
Course Duration

Achievement

Upon Successful completion of the course a Certificate of “ISO 9001 QMS Certified Lead Auditor Training” will be issued.

Objectives

To impart/enhance practical auditing skills to become internationally recognized certified Auditor/Lead Auditor.

Course Contents
  • Overview of ISO 14001 – planning & implementation
  • EMS auditing concepts
  • Audit definition/types/principles
  • Audit Planning & preparation
  • Audit Tools & Techniques
  • International Agreement & environmental Legislation
  • Audit Performance
  • Reporting Non Conformities
  • Audit reporting
  • Corrective Action & audit follow-up
  • Surveillance audits
  • Continuous Assessment
  • Role play exercises & feedback
  • Written Examination
Course Duration

Achievement

Upon Successful completion of the course a Certificate of “ISO 14001 EMS Certified Lead Auditor Training” will be issued.

Objectives

The aim of this course is to provide delegates with the knowledge and skills required to perform first, second and third-party audits of occupational health and safety management systems against ISO 45001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. 

Course Contents
  • Health and Safety Issues
  • Risk Management Systems overview
  • What to look for in Policy and Planning
  • Audit Techniques
  • What to look for in Implementation and Operation
  • What to look for in Checking and Corrective Action
  • Key legislation and regulations
  • Practical Exercises and Feedback
Course Duration

Achievement

Upon Successful completion of the course a Certificate of “ISO 45001 Certified Lead Auditor Training” will be issued.